- Joined
- Oct 6, 2006
- Messages
- 117,387
My response works like a charm...
Sorry Mike but I need to reschedule
- Thread starter Mike Pailliotet
- Start date
- Joined
- Jun 29, 2015
- Messages
- 7,504
- Name
- Stephen
Today the lady said “Here just keep this key until Friday.”
“I’ll keep it next to my heart” I promised, tucking it into my wallet.
“You sure have a nice heart!” she laughed...
And in all modesty, she’s right!
“I’ll keep it next to my heart” I promised, tucking it into my wallet.
“You sure have a nice heart!” she laughed...
And in all modesty, she’s right!
- Joined
- Aug 9, 2012
- Messages
- 11,576
- Name
- sam miller
Seems kinda desperate Hahahaha!
Good job getting it done seriously!
Good job getting it done seriously!
- Joined
- Aug 19, 2013
- Messages
- 7,040
- Name
- John Stewart
Happened to me a few weeks ago. The tech was already at the property waiting. he arrived early to secure parking. This was a rental turnaround and the customer booked 3 weeks in advance.
Custy: "my asst. is having car issues and can't meet u today. we need to reschedule"
Me: "That's fine but you'll have to wait 2 weeks before i can see you again- or you can give me the code for the realtor box"
Custy: "The code is ****"
The next day she booked another appointment with me-- told her it would be a "standby type" --meaning I couldn't give her an exact arrive time and there is a chance I might not make it.-- she took it. Turned out to be a nice, quick filler job for me and she was very happy.
Custy: "my asst. is having car issues and can't meet u today. we need to reschedule"
Me: "That's fine but you'll have to wait 2 weeks before i can see you again- or you can give me the code for the realtor box"
Custy: "The code is ****"
The next day she booked another appointment with me-- told her it would be a "standby type" --meaning I couldn't give her an exact arrive time and there is a chance I might not make it.-- she took it. Turned out to be a nice, quick filler job for me and she was very happy.
- Joined
- Apr 3, 2017
- Messages
- 6,487
- Name
- Bill Cheryl
Thats how i do it.
- Joined
- Oct 6, 2006
- Messages
- 117,387
When responding to customers change "to be honest" to "Actually"
"to be honest" implies you are not honest some of the time.
"to be honest" implies you are not honest some of the time.
- Joined
- Oct 7, 2006
- Messages
- 12,856
- Name
- Jim Pemberton
That's a pet peeve of mine too.
I know most don't mean that when they say it, but I often reply "If you have to qualify that, does it mean its a bit unusual for you to be honest?"
I also hate...HATE..the "I ain't gonna lie" line people use before making some kind of statement. My employees and children have learned not to say that to me.
I think this means I am officially a cranky old man...
- Joined
- Oct 8, 2006
- Messages
- 1,465
- Name
- Jim Williams
My answer "Perfect. I've already got my fishing rod and tackle box in the van."
- Joined
- Oct 6, 2006
- Messages
- 117,387
- Joined
- Jun 20, 2016
- Messages
- 6,564
- Name
- Jeff T
Just like saying ‘NO PROBLEM ‘.
2 negative words in the reply.
ALWAYS SAY ‘MOST CERTAINLY ‘.
Just something a business coach taught me...
- Joined
- Apr 17, 2009
- Messages
- 10,261
- Name
- Kenny Hayes
NO PROBLEM burns my ass!
Stupid millennials! And I’m with you Jim.
Stupid millennials! And I’m with you Jim.
- Joined
- Feb 4, 2016
- Messages
- 24,146
"Epic" is my trigger word.NO PROBLEM burns my ass!
- Joined
- Apr 17, 2009
- Messages
- 10,261
- Name
- Kenny Hayes
Does that mean you’re for it, agin it?
- Joined
- Apr 17, 2009
- Messages
- 10,261
- Name
- Kenny Hayes
I did a house yesterday, it was Epic
- Joined
- Jun 20, 2016
- Messages
- 6,564
- Name
- Jeff T
How about ‘EXTREME ‘.... that’s mine
- Joined
- Feb 4, 2016
- Messages
- 14,647
- Name
- Matt w.
That’s probably the best thing you’ve said on here ever since I joined
It’s about time
- Joined
- Jun 20, 2016
- Messages
- 6,564
- Name
- Jeff T
- Joined
- Feb 4, 2016
- Messages
- 14,647
- Name
- Matt w.
I'm just harassing you. That really was remembering advice. I hope I don't forget it
- Joined
- Oct 9, 2006
- Messages
- 64,833
- Name
- Rico Suave
I always say "No problem". 
F
FB19087
Guest
Stupid millennial..............I always say "No problem".
- Joined
- Apr 17, 2009
- Messages
- 10,261
- Name
- Kenny Hayes
Two millennial.......!
- Joined
- Oct 9, 2006
- Messages
- 64,833
- Name
- Rico Suave
Hey, I have No Problem with it.
- Joined
- Jun 20, 2016
- Messages
- 6,564
- Name
- Jeff T
Or when some idiot says ‘word’...
And then looks around and nods, like everyone is on the same retarded brain wave....
And then looks around and nods, like everyone is on the same retarded brain wave....
- Joined
- Oct 24, 2007
- Messages
- 6,485
- Name
- Steven Hoodlebrink
- Location
- Bowling Green, Ohio
- Years of Experience
- 21
- Website
- Visit Website
NO PROBLEM burns my ass!
Millennials will typically only say you're welcome, sarcastically, when Boomers and Gen Xer's start feeling entitled and forget their manners(like when a door is held for you) and you don't say thank you. Otherwise, they're letting you know that whatever task they performed was truly not an issue or inconvenience and they were happy to do it. You may think millenials are stupid, but don't forget who raised them.
That is the millenial argument, anyways.
I'm sorry I'm an antagonist
But really, I use you're welcome and no problem interchangeably depending on who I am talking to.
Epic and word are a no go, unless I'm joking with friends. The "to be honest" was a bad habit of mine and I will slip up occasionally and consciously fix it.
- Joined
- Oct 7, 2006
- Messages
- 1,288
- Name
- Bob Savage
Always carry a smile (even if the day isn't going right for some reason), and always be flexible!
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