My day got fun. I tried to walk.

Nomad74

Boy Sprout
Cleaning Professional
Joined
Feb 4, 2016
Messages
24,146
I tried to walk from this job. Move out. All covered in pee pee. I told the tenant that cleaning this is useless and really needs to be replaced. She just wants it cleaned and doesn’t want to pay for any urine work. I made her sign my statement on the invoice regarding the urine contamination and that she did not want treatment. She is having delusions of getting her deposit back. I’m covered, but I still feel sick inside.

The faster I get this done, the faster I can ride my bike.

B40F2F7F-4948-4758-8940-D2681AA3124A.jpeg
 

Nomad74

Boy Sprout
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Feb 4, 2016
Messages
24,146
You better ask for cash payment upfront... Before you're too deep into this job.
Zee, I need a good “After”pic. Can you photoshop something for me :)
 

bob vawter

Grassy Knoller
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Sep 15, 2007
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bob vawter
I tried to walk from this job. Move out. All covered in pee pee. I told the tenant that cleaning this is useless and really needs to be replaced. She just wants it cleaned and doesn’t want to pay for any urine work. I made her sign my statement on the invoice regarding the urine contamination and that she did not want treatment. She is having delusions of getting her deposit back. I’m covered, but I still feel sick inside.

The faster I get this done, the faster I can ride my bike.

View attachment 80033


some Genie Care DEElux super clean hit with some 1300 traffic spray..... a respirator.....
and it'll be ...JUS LIK NEW!
 
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Brian H

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Dec 14, 2006
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Brian H
W say something like this when customers insist we clean something that we know will still be a disaster after cleaning.

"Acme Cleaning Company has recommended against cleaning the family room carpet at 123 Main St. I understand that the carpet will still have large soiled/stained areas after cleaning and that the urine odors will not improve and may actually become more noticeable. I insisted that they try the cleaning knowing the above and that that any additional work will be at additional charge. Signed __________ "
 

Jim Pemberton

MB Exclusive.
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Oct 7, 2006
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Jim Pemberton
I can hear the call now Damon:

"I know I didn't want it deodorized, but now it smells worse....and its all YOUR fault!

Now you have to deodorize it for me...before it was just a dirty carpet, but now its a foul mess...and its all YOUR fault!"

And I'm not REALLY sure it was the urine, since it smells so bad now. I think I'm smelling your chemicals and its giving me a headache...and its all YOUR fault!"

Please Damon...you're a young man....don't do it!
 

Zee

Supportive Member
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Joined
Nov 2, 2007
Messages
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.
Sometimes it's just better to very lightly prespray and crb followed with padding.

Limit moisture.

Shear the dirt off without too much moisture and make it look good. Keyword: look good.

It's the most helpful thing for a customer that just want their deposit back and are unwilling to pay for proper procedures .

Still have them sign the acknowledgement.
 

steve_64

Member
Cleaning Professional
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Aug 11, 2012
Messages
13,372
Haha I tell them it's cheaper to pay the damages than to have me clean.
 

Lee Stockwell

FOJL
Cleaning Professional
Joined
Oct 7, 2006
Messages
18,851
Name
Lee Stockwell
I can hear the call now Damon:

"I know I didn't want it deodorized, but now it smells worse....and its all YOUR fault!

Now you have to deodorize it for me...before it was just a dirty carpet, but now its a foul mess...and its all YOUR fault!"

And I'm not REALLY sure it was the urine, since it smells so bad now. I think I'm smelling your chemicals and its giving me a headache...and its all YOUR fault!"

Please Damon...you're a young man....don't do it!
X 10!
 

Jimmy L

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Cleaning Professional
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Oct 7, 2006
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Jimmy L
MasterBlends SKUNK ODOR Deo. Post spray will last for weeks
 

Nomad74

Boy Sprout
Cleaning Professional
Joined
Feb 4, 2016
Messages
24,146
MasterBlends SKUNK ODOR Deo. Post spray will last for weeks
I have a gallon of that stuff. If they don’t want to pay for it, I’m not doing it. That stuff is expensive.
 

Rob Grady

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Cleaning Professional
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Jan 31, 2016
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Rob Grady
Anyone else see the Demon in the pic Damon posted?
 

Dolly Llama

Number 5
Cleaning Professional
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Oct 7, 2006
Messages
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Name
Larry Capitoni
urine contamination and that she did not want treatment

what "treatment"??:headscratch:

short of ripping it out, she'd be throwing good money after bad .
I certainly hope you didn't suggest some kind of "treatment"
Cause you'd be pi55ing in the wind (no pun intended) and she still wouldn't get her deposit back

..L.T.A.
 

Desk Jockey

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Cleaning Professional
Joined
Oct 9, 2006
Messages
64,833
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Rico Suave
I'd be mostly concerned that she dumps the liability on me. I'd plan on defending yourself to the landlord. No matter what she signed or what you wrote, she is going to try and hang the problem on you.
 

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